Employees should be
trained to protect themselves and the business by reporting
any suspicious person or activity immediately, and by making
notes for future reference.
should be on a need to know basis only.
Caution employees against
divulging security information to anyone who has not been
cleared by you.
Keep employees away from
the register when not in use.
They should stay busy
keeping your business neat and clean.
Every person who enters
the store should be acknowledged and greeted in a friendly
manner. The presence of alert, efficient, and capable
employees will discourage a thief.
Maximize visibility into
and out of transaction areas by keeping windows clear, keep
your business interior and exterior well-lit, and install
security cameras at all exits
Keep a small amount of
cash on hand and use a drop safe (which cannot be opened by
employees on duty) for large bills and excess cash. Place
notice of this fact, along with a robbery awareness poster,
where any would-be robber will see them.
Make deposits at the bank
often each day, and at different times. Carry deposits
inconspicuously inside your clothing. Ask about a police
Use a staggered method of
opening and closing
While one employee enters
the premises and determines it is safe, a second monitors
from a safe distance outside. When signaled, the second
employee is let in by the first. A similar procedure should
be used at closing.
Control entry to your
business at all times. Everyone, including delivery men and
employees, should enter through a monitored entrance. Keep
all other doors locked.
Do not allow customers or
non-employees inside after hours. Be especially wary of
anyone seeking entry before opening or after closing. Beware
of emergency calls or attempts to get you to your business
outside of regular hours.
Do not work alone. Leave
a radio or television playing in a back room to give the
impression that someone else is present.
Put height markers on
door trim to aid in descriptions.
Make your address easily
visible to emergency units.
If your business
can afford it, purchase and use a video surveillance system.
A picture is worth a 1000 words!
Ask local law enforcement
what actions you should take as they respond to your
location for a robbery in progress.
If You Are Robbed --
REMEMBER Do not resist Obey the robber's instructions.
Observe the suspect for later description. Call local law
enforcement as soon as possible.